Frequently asked questions

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The price displayed is always the total price of the booking and it’s calculated by type of accommodation and length of stay, whatever the amount of persons visiting the acomodation would be (never exceed the maximum). In the case of extra supplements there’s the option to hire them. In any case on the arrival you'll be informed personally about these options.

The check-in will take place at saturdays afternoon, between 16:00 and 19:00 o´clock.

The check-out will take place at saturday mornings, between 9:00 and 10:00 o´clock. If you are leaving earlier, there is an mailbox at our office to drop your keys.  

No, in the price of accommodation there are included the service of towels and sheets.

Rent Costa Brava is required to ask for a copy of a valid identity card or passport. You can send this in advance via e-mail or have a copy made during the check-in.

The guarantee is different for each property. Rent Costa Brava can refuse you when you refuse to pay the guarantee sum.

The deposit will be between €500-€1500 per stay.

You can make the booking directly at our webside or by mail or telephone.

The normal check-in will take place at our office in Platja d´Aro; Avda. Castell d`Aro 25, 17250 Platja d´Aro. You can check in from 16:00h. 

On the check-in you will receive all the necessary information, documents and procedures which can be useful during their stay at the property. You will also receive a list of phones with office number and emergency (when the office is closed).

No, the price of the accommodation will be defined by the type of accommodation (regardless of the number of people who occupy) and days of stay.

There are places that don’t ask for payment in advance in order to confirm you reservation. These establishments are the only data that require your credit card in order to guarantee your reservation. It means that if you do not submit your arrival day will be charged as a penalty in the amount that you will be informed at the time of booking

Thank you for making your reservation with us.

Here you will find some useful information.

Some of the holiday homes have barbecue. If used, please clean it for the next guest.

In summer there is a law banning barbecues with wood or other forms of fire. Please use charcoal for the barbecue.